About This Resource
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211 is the most comprehensive source of locally curated resources in North America. For families facing childhood cancer, this service acts as a vital bridge to "basic needs" that specialized cancer charities might not cover. By dialing 2-1-1 or visiting the website, families are connected with highly trained specialists who can find local assistance for immediate crises like utility shut-off notices, rent and mortgage assistance, or emergency food pantries.
Because childhood cancer often causes a sudden loss of income for parents, 211 is the first place to turn for "everyday" survival help. +1 The service is free, confidential, and available 24/7 in over 180 languages. Specialists can also provide referrals for health-related needs such as transportation to medical appointments through programs like "Ride United," help navigating health insurance (Medicaid/CHIP), and connecting with local mental health support or support groups.
While a national organization might send a care package, 211 finds the local church or food bank down the street that can help a family keep their lights on tonight. It is the "911 for human services" and a foundational tool for any caregiver's toolkit.