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Privacy Policy

Effective Date: January 1, 2026

Table of Contents

  1. 1. Introduction
  2. 2. Information We Collect
  3. 3. How We Use Your Information
  4. 4. AI Processing and Usage
  5. 5. How We Share Your Information
  6. 6. Data Security
  7. 7. Data Retention
  8. 8. Your Rights and Choices
  9. 9. Cookies and Tracking
  10. 10. Third Party Services
  11. 11. Children's Privacy
  12. 12. International Users
  13. 13. California Privacy Rights
  14. 14. Do Not Track Signals
  15. 15. Changes to This Privacy Policy
  16. 16. Contact Us

Cosmic Cassy respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Introduction

Cosmic Cassy respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By using Cosmic Cassy, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our site.

2. Information We Collect

We collect the following types of information when you use Cosmic Cassy.

Account Information

When you create an account, we collect your name, email address, password, and state of residence. Your state is optional and used only to show you relevant local resources.

User Content

Stories, comments, and other content you submit to the site are collected and stored so they can be displayed to the community.

Tool Data

Information you enter into our tools, such as medication names, dosages, schedules, tracking data, financial information, and travel details, is stored securely and associated with your account.

Automatically Collected Information

  • IP address
  • Browser type and operating system
  • Device information
  • Pages visited and time spent on pages
  • Referring website

Cookies

We use essential cookies only to maintain your login session and remember your site preferences. We do not use advertising or tracking cookies of any kind.

3. How We Use Your Information

We use the information we collect for the following purposes.

  • Provide and maintain the site and all services
  • Create and manage your account
  • Send account-related emails such as verification, password resets, and notifications you choose to receive
  • Improve the site, develop new features, and analyze usage patterns
  • Respond to your inquiries and provide support
  • Enforce our Terms of Service and protect against fraud or abuse
  • Comply with legal obligations and respond to legal requests
  • Process tool data to provide personalized recommendations and calculations

We do not use your information for advertising, marketing to third parties, or any purpose not listed here.

4. AI Processing and Usage

Cosmic Cassy uses artificial intelligence services to enhance certain site features, including content assistance and tool functionality.

What Data Is Sent to AI

When you use certain features, user-submitted content, tool inputs, and interaction data may be processed by our AI service provider. Your account credentials, private tool data, and personal profile information are never sent to AI services.

Our AI Service Provider

We use Anthropic Claude AI for processing. According to Anthropic's policies, data sent through their API is not used to train their models and is not retained beyond the processing session. You can review their privacy practices at anthropic.com/privacy.

Important AI Disclaimers

  • AI-generated content and recommendations are automated and may contain errors or inaccuracies
  • AI services are never used to provide medical advice, diagnosis, or treatment recommendations
  • Always verify AI-generated information with qualified professionals

Opting Out of AI Features

You can disable AI-enhanced features at any time in your account settings under Privacy Preferences. Disabling AI features may limit certain site functionality.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

Service Providers

We share information with third party service providers who help us operate the site. These providers have access to your information only to perform tasks on our behalf and are contractually obligated to protect it.

Published Content

Stories and comments you choose to publish are publicly visible on the site. Your name and any information you include in published content will be visible to other users and the general public. Always be mindful of what personal information you include in public posts.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Cosmic Cassy is acquired or merged with another entity, your information may be transferred to the new owner. We will notify you of any such change.

Aggregated Data

We may share aggregated, non-personally identifiable data about site usage with partners or for research purposes. This data cannot be used to identify you.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Security Measures We Use

  • Encrypted passwords using bcrypt hashing
  • Secure HTTPS connections across the entire site
  • Protected and access-controlled databases
  • Regular security reviews and monitoring

Limitations

No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You acknowledge that you provide your information at your own risk.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users within 72 hours via email and a site-wide notice, as required by applicable law.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services.

When You Delete Your Account

  • Your account credentials, profile information, and tool data will be permanently deleted within 48 hours
  • Published stories and comments will remain on the site after account deletion unless you request their removal before deleting your account
  • Comments or replies from other users to your content will remain on the site
  • Aggregated analytics data that does not identify you personally may be retained indefinitely

Legal Retention

We may retain certain records as required by law, such as transaction records, for up to 7 years. To request content removal before account deletion, contact us at admin@cosmiccassy.org.

8. Your Rights and Choices

You have the following rights regarding your personal information.

Your Rights

  • Access: You can view your account information and data through your account settings at any time
  • Correction: You can update your account information at any time through your settings
  • Deletion: You can request deletion of your account by contacting us at admin@cosmiccassy.org. We will delete your information within 48 hours, subject to legal retention requirements
  • Opt-Out: You can opt out of non-essential emails by adjusting your notification settings or clicking unsubscribe in any email. You cannot opt out of essential account-related emails such as security alerts or password resets
  • AI Opt-Out: You can disable AI-enhanced features in your account settings under Privacy Preferences
  • Data Export: You can request a copy of your data by contacting us. We will provide your data in a readable format within 30 days

9. Cookies and Tracking

We use a minimal set of cookies to keep the site working properly for you.

Cookie Types We Use

  • Essential Cookies: Required for site functionality, including login sessions and security features. These cannot be disabled without affecting your ability to use the site
  • Preference Cookies: Remember your settings and preferences across visits

What We Do Not Use

  • No advertising cookies
  • No analytics cookies from third parties
  • No cross-site tracking cookies of any kind

You can disable cookies in your browser settings, but this will affect site functionality and prevent you from logging in. We do not track users across websites or sell your browsing data.

10. Third Party Services

We use third party services to operate Cosmic Cassy. These services may have access to your information only to perform services on our behalf. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies directly.

Current Third Party Services

  • Heroku: Hosting platform — heroku.com/policy/privacy
  • MongoDB Atlas: Database services — mongodb.com/legal/privacy-policy
  • Anthropic Claude AI: AI processing for site features — anthropic.com/privacy
  • Namecheap: Email services — namecheap.com/legal/general/privacy-policy
  • Google Maps API: Location and mapping services — policies.google.com/privacy

This list may change as we update our services. We will update this policy when new third party services are added.

11. Children's Privacy

Cosmic Cassy is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

Our Policy on Minors

  • If you are under 18, do not create an account or provide any personal information on this site
  • If we learn that we have collected information from a user under 18, we will delete that information immediately
  • While Cosmic Cassy exists to help childhood cancer families, the platform is designed for adult caregivers and parents, not for children to use directly

For Parents

If you believe we have inadvertently collected information from a child under 18, please contact us immediately at admin@cosmiccassy.org and we will take immediate action.

12. International Users

Cosmic Cassy is operated in the United States and is intended primarily for users in the United States.

If you access the site from outside the United States, you acknowledge that your information will be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those in your country. By using the site, you consent to the transfer and processing of your information in accordance with U.S. law.

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA).

Your CCPA Rights

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

How to Submit a Request

To exercise these rights, contact us at admin@cosmiccassy.org with the subject line California Privacy Request. We will verify your identity before processing your request and respond within 45 days.

14. Do Not Track Signals

We do not currently respond to Do Not Track (DNT) signals from browsers because there is no established industry standard for how to interpret and respond to DNT signals.

What we can tell you directly is that we do not track users across third party websites, we do not use third party advertising networks, and our site does not collect information about your online activities across different websites or over time.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

How We Notify You of Material Changes

  • Posting the updated Privacy Policy on this page with a new effective date
  • Sending an email notification to all registered users
  • Displaying a prominent notice on the site for 30 days

Your Acceptance

Your continued use of the site after changes are posted constitutes your acceptance of the modified Privacy Policy. If you do not agree with the changes, you must stop using the site and may request deletion of your account. It is your responsibility to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at admin@cosmiccassy.org.

We will respond to all privacy inquiries within 10 business days.

This document works together with our Terms of Service.

Read our Terms of Service →

Last updated: January 1, 2026

Questions? Contact us

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